• Do your instructors carry mobile phones in case of emergency?
    All our instructors carry a mobile phone at all times that allows them to react very quickly in case of emergency.
  • Can Les Elfes help for the visa procedure?
    Les Elfes is happy to issue invitation letters that you can present to the embassy and that will help the visa process. For students from Ukraine and Russia it is compulsory to present the original invitation letter to the embassy.
  • Is it possible to have a double room for my children?
    Yes it is possible to have a double room but this is subject to availability and cannot be guaranteed. There is a 100.-CHF extra charge per child per day to stay in a double room.
  • Is the deposit of 1000.- CHF included in the price?
    Yes and the deposit required to secure your child’s registration will be deducted from the total amount of your final invoice.
  • What is the best time to contact our children when they are at your camp?
    The best time to call your children is ideally between 18.00 and 20.00 Swiss time (GMT+1) in order not to disturb the activities.
  • What kind of insurance is required?
    It is compulsory to have health and accident insurance. Les Elfes can offer an insurance policy that covers everything.
  • What is the main language at the camp?
    Even if Verbier is located in the French speaking part of Switzerland, the main language spoken at our spring camps, summer camps or winter camps is English. All our staff is fluent in English but also speak another language such as Russian, Arabic, French etc. 70% of our staff are English speakers, 20% are French speakers and 10% are from all over the world.
  • What is the maximum time my children can spend at the camp?
    There is no time limit that your child can stay at Les Elfes camps. For the summer camp there are 2-week and 3-week sessions so the minimum period of stay is 2 weeks and the maximum is 10 weeks.
    For the winter camps the minimum stay is 1 week.
  • What is the difference between 8 hours language lessons and 15 hours language lessons per week?
    During winter and Summer, 8 hours of lessons per week teach the students the basics of a new language or help to improve some skills already acquired at school. 15 hours language lessons are very intensive courses and will go deep into the grammar of the new language and bring your children to an advanced level of skills.
  • Do your instructors carry mobile phones in case of emergency?
    All our instructors carry a mobile phone at any times that allow them to react very quickly in case of emergency.
  • Is there an emergency number to contact the camp?
    The emergency contact number will be given to you after registration and should only be used for emergencies. (open 24h).
  • What is the mobile phone policy for the children?
    Students are not allowed to carry mobile phones during daytime activities for safety reasons and also not to disturb the activities. However every day they are allowed to pick up their mobile phone at Les Elfes reception and use it from 5-8pm.
  • What kind of food is served at Les Elfes?
    Les Elfes wants to give students what’s best for them and therefore serves well balanced menus of international food freshly cooked daily. Les Elfes can cater for any special requirements such as food allergies, religious diet, vegetarian diet etc.
  • Are boys and girls in the same chalets?
    In Verbier, we propose spring, summer and winter camps. We have 2 chalets next to each other and boys and girls are separated in the different chalets. Each room accommodates 2-4 students from the same age category. Each room has a private bathroom.
  • Can you provide a clothes list for the students to bring along?
    Les Elfes provides you with a list of clothes to bring after the registration of your child is complete and finalized, depending spring summer or winter activities.
  • Is it possible to learn skiing and snowboarding?
    Of course, not during Summer but for sessions in spring or winter it is possible to learn skiing one week and snowboarding the next. It is not possible to take skiing or snowboarding for a few days only and switch after.
  • What are the children’s nationalities attending the camps?
    International Students come from all over the world and Les Elfes is proud to welcome over 55 different nationalities every summer and winter.
  • What is the policy about choosing the language courses?
    It is possible to choose to study different languages but each language has to be taken for at least 1 week and it is possible to choose another language for the next week.
    During Summer and Winter we propose English, French, German or Spanish.
  • What is the weather like in the summer and in the winter?
    The weather in the winter is mountain style weather, with cold temperatures between 5°c and -10°C, with snowfalls.
    In the summer Switzerland enjoys beautiful weather with temperatures of between 15°C in the mornings and 25°C in the afternoons with highs of up to 30°C.
  • What kind of transfers are offered from the airport to the camp and back to the airport?
    Les Elfes offers the possibility of return transfers from and to the airport, Pick up in Geneva airport to Les Elfes’camps and return back to the airport. Les Elfes has a welcome desk at Geneva airport during Summer in the arrival hall.
    It is also possible to organize a pick up from a hotel in Geneva or Lausanne.